Something needs response
A loose animal, staff injury, guest issue, failed gate, or urgent facility problem is reported from the field.
Team operations for animal care facilities
Keep your team coordinated when safety depends on seconds.
EchidnaCare Team brings clock-ins, optional location sharing, read confirmations, coded emergencies, and urgent assignments into one easy-to-reach workspace without turning safety into open-ended surveillance.
Clock-ins with optional location sharing
Weekly schedules your team can see in one place
Important messages with read confirmations
Facility-created coded emergency messages
Optional urgent alerts on staff phones
Send tasks by department or facility area
Team
Live roster · 18 on site
Maya R.
Aviary Loop
Jon K.
Primate House
Elena S.
Main Gate
Emergency alert ready
The code is sent
Managers choose a facility-created code and send it across the facility or to the department that needs to respond.
Phones can be notified
If the facility and staff member have enabled alerts, SOS messages can reach supported phones even when the Team screen is not open.
Team follows through
The Team Inbox shows alerts, urgent assignments, and read confirmations so the response does not get lost.
What is included
Team operations should be easy to reach, private, and fast.
Clock in before work starts
Staff are prompted to clock in and choose whether to share their location, so managers know who is available when help is needed.
Weekly staff schedules
EchidnaCare can draft a schedule from your staff list, the previous week, and upcoming events. Managers review it before publishing, staff see shifts beside clock-in, and timesheets can be exported for payroll.
Live roster by zone
See who is on site, which department they belong to, and which zone they are working in when a fast response matters.
Coded emergency messages
Facilities create their own emergency codes, then send alerts across the facility or only to the right department.
Urgent phone alerts
When enabled by the facility and the staff member, urgent SOS alerts can reach supported phones even when the Team screen is not open.
Assign urgent work
Use location, department, and shift context to send the right on-shift person toward a critical issue.
Read confirmations
Important messages can be sent across the facility or to specific staff, and staff confirm that they read them after clock-in.
Internal review controls
Only managers, administrators, owners, and approved reviewers can see sensitive response details and follow-up notes.
Volunteers and their hours
Mark team members as volunteers, keep them in the same roster and clock-in flow as paid staff, and track clocked and logged hours with month and year-to-date totals for grant reporting.
Team wellbeing
Private check-ins for staff. Anonymous trends for managers.
Clocking in and out already marks the start and end of a shift, so it is the natural moment to ask how it went. Staff answer for themselves. Managers only ever see the shape of the team.
What a keeper sees
A five-point check-in at clock-in, and again at clock-out. It takes one tap, and there is a free-text box for anything worth saying out loud.
- One tap at clock-in, one at clock-out
- An optional note when something needs saying
- Anonymous concern reporting for welfare, safety, or conduct
What a manager sees
A direction of travel for the team as a whole — improving, steady, or declining — and nothing else. No names, no individual answers, no way to open one person's response.
- Team direction only — improving, steady, or declining
- No names and no individual responses, ever
- Every figure hidden until several people are behind it
On a small team, one or two responses would point straight back at the people who gave them — so no number is shown until several different people are behind it. That applies to each point on the trend line as well as to the overall figure: a day only one person checked in on is left out rather than plotted, because a manager who knows who was rostered would be reading that person's answer.
Privacy safeguards
Safety location needs trust to work.
The goal is not to watch staff every minute. The goal is to know who is clocked in, where help can come from, and which messages or emergency codes need action.
Location features require staff consent.
Safety visibility is tied to active shifts and facility context.
Sensitive details are limited to managers and owners.
The purpose is emergency response and operations, not open-ended surveillance.
After-action clarity
Response should leave a useful internal record.
Incident context
Capture what happened, who was on shift, where response started, and what follow-up or corrective action is needed.
Manager review
Give directors and managers enough detail to improve procedures without exposing sensitive views broadly.
Team accountability
Keep team response, maintenance, and animal care details connected so important follow-up does not get lost.
Team
Walk through a Team response in EchidnaCare.
Bring your current clock-in process, radio workflow, emergency codes, or staff coverage concerns. We will show Team Inbox, read confirmations, urgent assignments, and follow-up.